Terms & Conditions

Effective Date: 01/01/2025

'European Performance Automotive Group' a brand by White Glove Concept LLP (“us", “we", or “our") operates the https://www.epaupgrades.com website (the “Service") having its workshop at, Sr. No. 59, Behind Bank of Maharashtra, Koregaon Park Annexe, Mundhwa Road, Pune- 411036, providing holistic car services including detailing, maintenance, repair, etc. The use and access of our website www.epaupgrades.com (“Website”), or any products or services in connection with the Website (“Services”) shall be governed by these terms and conditions (“Terms”).

These terms constitute a legally binding and enforceable agreement between White Glove Concept LLP (“Company/we/us/our”) and its Users (“User/you/your”) and govern your use of the Website to browse and/or avail the Services displayed by us on the Website. By accessing and using our Services, you agree to be bound by these terms, establishing a contractual relationship between you and the Company. In case you do not agree to the terms, you may not use or access or stop your use or access of our Services. These Terms expressly supersede prior written agreements with you. The Company requests the User to carefully go through these terms & conditions (“Terms and Conditions” or “Terms”) prior to accessing the Website or availing Services.

The Company reserves the right, in its sole discretion, to change, modify or amend the Terms for complying with the legal or regulatory framework and for other legitimate business purposes, at any time, and the Company will post the amended Terms at the domain of www.europeanperformance.in/terms. It is your responsibility to review the Terms for any changes and you are encouraged to check the Terms frequently. The Company shall not be under an obligation to notify Users of any changes to the Terms and Conditions. If you continue to use the Website and/or Services after the updated Terms and Conditions have been published, it shall be deemed that you have read and understood and accept the updated Terms and Conditions. Any reference to Terms and Conditions, made herein shall refer to the latest version of the Terms and Conditions.

Use of the Website

Eligibility: You must be at least 18 years old to use our website or services. By using our website, you represent that you meet this age requirement.

Prohibited Activities: You agree not to use our website or services for any unlawful or prohibited purposes. This includes, but is not limited to, unauthorized access to our systems, disrupting our services, or violating any laws or regulations.

Pricing and Payments

Pricing: Starting prices for some of our services are displayed on our website and may be subject to change without notice. We strive to ensure that all pricing information is accurate, but errors may occur. We reserve the right to correct any errors in pricing and to modify or update prices at any time.

Payments: Payments for services and products must be made in full at the time of purchase unless otherwise agreed. We accept various payment methods as specified on our website.

Service and Product Availability

Service Availability: While we strive to provide uninterrupted access to our services, we do not guarantee that our services will always be available or that access will be uninterrupted or error-free.

Product Availability: All products are subject to availability. We reserve the right to discontinue any product at any time without notice.

Warranties and Disclaimers

Service Warranty: We provide our services using a commercially reasonable level of skill and care. However, we do not warrant that our services will meet your specific requirements or that they will be error-free.

Product Warranty: Any warranties on products are provided by the manufacturer and may vary depending on the product. We do not offer any additional warranties beyond those provided by the manufacturer.

Disclaimer: To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

General: To the fullest extent permitted by law, White Glove Concept LLP shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of or related to your use of our services or products.

Maximum Liability: Our maximum liability for any claim arising out of or related to these Terms or your use of our services or products shall not exceed the amount you paid for the specific service or product in question.

Indemnification

You agree to indemnify and hold harmless White Glove Concept LLP, its affiliates, officers, directors, partners, employees, and agents from and against any and all claims, liabilities, damages, losses, or expenses, including reasonable attorney's fees, arising out of or in any way connected with your use of our website, services, or products, or your violation of these Terms.

Intellectual Property

Ownership: All content, trademarks, logos, and other intellectual property displayed on our website are the property of White Glove Concept LLP or its licensors. You may not use, reproduce, or distribute any content from our website without our prior written consent.

License: Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Mumbai, without regard to its conflict of law principles. Any disputes arising out of or related to these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts located in Mumbai.

Changes to These Terms

We reserve the right to modify or update these Terms at any time without prior notice. Your continued use of our website or services after any such changes constitutes your acceptance of the new Terms.

Termination

We may terminate or suspend your access to our website or services at any time, without notice, for conduct that we believe violates these Terms or is harmful to our business or users. Upon termination, all rights granted to you under these Terms will immediately cease.

Indemnification

You shall defend, indemnify, and hold harmless the Company, its affiliates/subsidiaries/joint venture partners and each of its, and its affiliates’/subsidiaries/joint venture partners’ employees, contractors, directors, suppliers and representatives from all liabilities, losses, claims, and expenses, including reasonable attorneys’ fees, that arise from or relate to your use or misuse of, or access to, the Services and Platform; or your violation of the Terms and Conditions; or any applicable law, contract, policy, regulation or other obligation. We reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will assist and cooperate with us in connection therewith.

Contacting You

You agree that we may contact you through telephone, email, SMS, or any other means of communication for the purpose of obtaining feedback in relation to our Services; obtaining feedback in relation to any other Users listed on the Website; or resolving any complaints, information, or queries by other Users regarding your critical Content. You agree to provide your fullest co-operation further to such communication by the Company.

By submitting suggestions or other feedback regarding our Services, you agree that we can use and share such feedback for any purpose without any compensation to you and we are under no obligation to keep such feedback confidential.

If you have any questions about these terms & conditions, please contact us by email: support@europeanperformance.in